Delete in the app
- Open the My Kirana Buddy app and sign in.
- Go to Profile or Settings.
- Select Delete Account.
- Confirm the deletion request.
After confirmation, the account is blocked and scheduled for deletion. If you sign in again within 30 days using the same phone number, eligible account data may be restored.
Request deletion by email
If you cannot access the app, send a deletion request from your registered email or include your registered phone number.
Email: support@mykiranabuddy.com
Phone: +91 96808 10188
Email account deletion request
What happens to your data
Profile details, delivery addresses, saved cart, wishlist, preferences, profile documents, device tokens, and support records are deleted or anonymized where legally permitted.
Order invoices, payment records, tax records, fraud-prevention records, and dispute records may be retained only where required by law, accounting, tax, security, fraud-prevention, or dispute-resolution obligations.
Deletion requests are processed within 30 days.