Privacy Policy
This page explains how My Kirana Buddy collects and uses data to provide ordering, delivery, support, and account services.
Last updated: July 7, 2026
Operator disclosure: My Kirana Buddy is the public app and website brand operated by MyKiranaBuddy Supermart.
Information We Collect
- Account details such as name, phone number, business type, shop name, and email when provided.
- Delivery and shop address details, including pincode and location coordinates when a user grants location permission.
- Order, cart, payment status, invoice, and delivery information.
- Device and notification tokens used for app security, login support, and push notifications.
- Agent and operations data needed for shop onboarding, route tracking, and proof capture when permissions are granted.
How We Use Information
We use information to create accounts, assign the correct branch, show branch-wise prices and stock, process orders, generate invoices, deliver products, send service messages, prevent fraud, and provide customer support.
Data Sharing
We share information only with internal operations teams, branch teams, delivery partners, payment/support providers, and legal or compliance authorities when required to operate the service.
User Choices
Users can update profile and address details in the app or request correction/deletion by contacting support. Some order, invoice, tax, and compliance records may be retained as legally required.
Contact
For privacy questions, email support@mykiranabuddy.com or visit Contact Us.