LEGAL

Terms of Service

These terms govern access to the My Kirana Buddy website and B2B platform.

Effective date: 13 July 2026

Business eligibility

The platform is intended for verified business users, including approved agents, retailers and wholesalers. Users must provide accurate information and keep account access secure.

Catalog, pricing and schemes

Products, pack sizes, prices, quantity tiers and schemes can vary by role, location, availability and time. Information shown before final order confirmation may change.

Orders and fulfilment

Order requests are subject to verification, stock availability, serviceability and acceptance. Delivery estimates are not guarantees. Applicable cancellation, return or replacement terms are communicated with the order.

Acceptable use

  • Do not provide false business details or impersonate another user.
  • Do not misuse pricing, catalogs, accounts or platform access.
  • Do not disrupt, copy, reverse engineer or bypass platform security.
  • Do not use the service for unlawful or fraudulent activity.

Intellectual property

The My Kirana Buddy brand, website design, platform software and original content are protected by applicable laws. Third party brands remain the property of their owners.

Availability, law and contact

Services may be changed, suspended or interrupted. These terms are governed by the laws of India. To the extent permitted by law, liability is limited to direct losses arising from the specific service involved.

Email questions to founder@mykiranabuddy.com.