Terms and Conditions

Last updated: July 7, 2026

Operator and Brand

My Kirana Buddy is the public app, website, and customer-facing brand operated by MyKiranaBuddy Supermart. These terms apply to use of the My Kirana Buddy services provided through that business.

Business Use

My Kirana Buddy is intended for approved business users such as kirana retailers, wholesalers, and agents. Access to prices, stock, and ordering features may require verification.

Orders and Pricing

Product availability, branch-wise stock, slab pricing, taxes, delivery charges, and payment options may vary by location and user role. Final payable amounts are shown during checkout and on the invoice.

Payments and Delivery

Supported payment methods may include cash on delivery, UPI, online payment, wallet, or offline payment options. Delivery timelines depend on branch coverage, product availability, and operational conditions.

Account Responsibility

Users are responsible for keeping account details accurate, including shop name, phone number, delivery address, GST details when applicable, and branch/location information.

Acceptable Use

Users must not misuse the platform, submit false business details, attempt unauthorized access, interfere with pricing or stock systems, or use the service for illegal activity.

Support

For order, billing, delivery, account, or legal questions, contact support@mykiranabuddy.com or visit Contact Us.